1. Introduction
This Personal Data Protection Policy ("Policy") explains our obligations regarding the protection of personal data, our data processing activities, the rights of users and our measures for data security by UBF Soft Software & Consulting Inc. ("Company") and its branded product www.ubfencoder.com. The Company respects the personal data of users and takes all necessary measures to protect them.
2. Definitions
Personal Data: Any data belonging to an identified or identifiable natural person.
Sensitive Personal Data: Data such as race, ethnic origin, political opinion, philosophical belief, religion, sect, health status, sexual life.
Data Controller: The natural or legal person who determines the purpose of processing personal data and ensures the processing of such data.
Data Processor: The natural or legal person who processes personal data in line with the instruction of the data controller.
Cookie: Small data files placed on computers through users' web browsers and used to track the user's interactions on the website.
Data Breach: Unauthorized access, disclosure, loss or destruction of personal data.
3. Methods of Collection of Personal Data
Personal data may be collected by the following methods:
Online forms (registration, subscription, contact forms)
Communication via email and phone
Cookies and similar technologies
Social media interactions
Surveys, feedback forms and user interactions
Data from third-party sources
Transactions you perform electronically (online purchasing, service use)
4. Personal Data Collected
UBF Soft Software & Consulting Inc. may collect the following types of personal data for the www.ubfencoder.com platform:
Identity Information: Name, surname, Turkish ID number.
Contact Information: Email address, address, company name.
Financial Information: Credit card information, billing information.
User Information: Username, password, registration date, preferred language, account status.
Device Information: IP address, browser type, operating system, device information.
Behavioral Data: Pages visited, transaction times, click behavior, user interactions.
5. Purposes of Processing Personal Data
The personal data collected are processed for the following purposes:
Providing and improving services to users.
Managing customer relations, providing support services.
Conducting marketing, advertising and promotional activities.
To comply with legal obligations and carry out legal processes.
Perform financial transactions and issue invoices.
Improving the user experience and conducting analysis.
To analyze user behavior within the framework of the cookie policy.
Supporting product and service development processes.
6. Storage and Security of Personal Data
Personal data will be stored for the required period of time in line with legal obligations and processing purposes. The following measures are taken for the security of the data:
Data encryption methods and secure servers.
Physical security measures (security of server rooms, access control systems).
Access control mechanisms (unauthorized access prevention).
Confidentiality agreements and security protocols in data processing.
Regular security audits and updates.
Monitoring and response procedures in the event of a data breach.
7. Sharing of Personal Data
UBF Soft Software & Consulting Inc. may share your personal data with third parties in the following cases:
Due to legal obligations.
Collaboration with service providers (payments, cloud services, analytics services).
With the explicit consent of the user.
Information sharing with business partners and authorities.
Within the framework of legal requirements or court orders.
8. User Rights
The rights that users have within the scope of KVKK are as follows:
Learn whether personal data is being processed.
Request correction of personal data.
Request deletion or destruction of personal data.
Request access to personal data.
Do not object to the transaction.
To request the transfer of personal data.
Requesting information in case personal data is transferred abroad.
Object to the processing of personal data by automated systems.
9. Notification in Case of Data Breach
In the event of a breach of personal data, UBF Soft Software & Consulting Inc. will notify the relevant users and KVKK as soon as possible. Users will be informed about the effects of the breach, the measures to be taken and the ways to be followed.
10. Cookie Policy
www.ubfencoder.com uses cookies to improve user experience. For detailed information on the use of cookies, you can review our cookie policy. Users can manage their cookie preferences through their browser settings. If users refuse to accept cookies, they acknowledge that some features may not be available.
11. Updating the Policy
This policy may be updated in line with legal requirements or the needs of the Company. Users will be informed if the policy is updated.
12. Contact Information
You can use the contact information below for all your questions and applications regarding KVKK:
E-mail: kvk@ubfencoder.com
Telephone: +90 (850) 302-5560
Address: Sakarya University, Sakarya Technology Development Zone Esentepe Mah. Akademiyolu Sk. 10 / B 101 Serdivan / SAKARYA
13. Implementation and Enforcement
This Policy entered into force on 01.10.2024.
14. Obligations of the Data Controller
UBF Soft Software & Consulting Inc. is obliged to fulfill its obligations regarding the protection of personal data. Personal data will be processed in an accurate, up-to-date and secure manner. Users' personal data will be processed only for the specified purposes and will be stored within the legal periods.
15. Data Processing Fundamentals
Personal data may be processed on the following grounds:
Explicit consent of users.
Fulfillment of legal obligations.
Performance of the contract.
Legitimate interest of the company.
Public interest.
16. Users' Right to Complain
Users have the right to file a complaint with the Personal Data Protection Authority regarding their rights under the LPPD. Complaints must be made within a certain period of time in order for users to exercise their rights.
17. Data Retention Periods
Personal data will be stored in accordance with the purposes of processing and for the periods determined by legal regulations. Retention periods may vary depending on the type of data and the purpose of processing. At the end of the period, the data will be deleted or destroyed.
18. User Training and Awareness
UBF Soft Software & Consulting Inc. aims to raise awareness about data security by providing training to its employees on the protection of personal data. Up-to-date methods and technologies are continuously followed for the protection of user data.